by Structured Settlement Watchdog™
If you require immediate cash, being placed on hold and subjected to an selection of house music when other settlement purchasers are available? These alternatives are to buy your structured settlement payment rights, answer calls promptly, at least provide a greeting the option to leave a message.
When a "secret shopper" call to the Einstein Structured Settlements posted number 1-888-497-0724 was dialed in from a third number over the course of 10 minutes, after 10 am (i.e. normal business hours), someone named Kristen finally answered the phone, "Annuity Funding" [ a nod to our "friends" at DRB Capital, what is it with factoring companies and the name "Kristen"?] I first asked if this was Einstein SS and she said yes.Then asked her about Fairfield Funding and the relationship with Atlanta based FairfieldFunding was confirmed. Then she asked who I was. I said "John"and just as if I had pissed on her leg, she hung up.
Einstein Structured Settlments' strategy seems a bit useless from a customer service standpoint.